Job Title: Field Service Engineer
Job Location: TX - Houston
No direct reports
Consults with other local & Divisional sources as required.
Participates as a team member & communicates information to appropriate parties at the
Has some customer contact, usually with supervision. Makes presentations.
Begins to develop relationships with customer technical or service personnel.
Encourages positive feedback from all directions. Receptive to critical comments; actively seeks out
Demonstrates solid understanding of policies & procedures that apply to assignments.
Operates within local organization and accomplishes work with limited consultation.
Receives general instructions for routine projects & detailed instructions for more complex projects.
Receives some guidance on process & timing.
Uses independent judgment in determining how to approach / solve problems.
Assists plant & field operations with new equipment assembly and installation; and resolving QN
and field non conformances.
Participates in system stackups in a base/shop environment for new equipment.
Reviews field installation procedures, operations and maintenance manuals of existing technology or
applications and ensures that support assignments meet standards and performance requirements
within area of expertise.
Uses the CAD/CAM and database systems and facilities to make layouts, analyze designs, evaluate
equipment systems and generate new equipment designs.
Prepares documentation, information and communications such as ECN (Engineering Change
Notices), field installation/commissioning procedures (ICP) and operations and maintenance
manuals and ensures conformance to all policies and procedures related to engineering functions,
labor reporting and systems reporting.
Closes out field non-conformance/ service non-conformance reports.
Consults with other departments on equipment designs, problems and questions.
Makes field trips with sales and service personnel with new products and technical applications.
Participates in field trials of new products to determine design limits and needed improvements.
Prepares test reports and closure reports on engineering project assignments.
Organizes deliverables effectively and manages the workload and deliverables of themselves and
other resources related to assigned tasks
Attends field locations and functions to stay informed of and make good use of new technology,
products and personal development opportunities.
Makes field visits to troubleshoot/triage any product failures or non-conformances.
BS Degree in Mechanical Engineering or Engineering Technology.
Working knowledge of specific process technologies, procedures, products and applications.
Working knowledge of at least one FMC or related product line – exposure to other lines. Some
knowledge of competitor products.
Demonstrated ability to participate in creating functional & cost effective designs that meet
specification requirements with supervision.
Demonstrates some capability for conceptualizing designs.
Some understanding of internal economic factors affecting projects to which assigned.
Must be proficient in use of CAD and Database systems related to Engineering functions.
Shows evidence of good organization skills.
Knowledgeable of wellhead, frac or pressure pumping product lines.
Ability to troubleshoot product non-conformances with little supervision on field service/plant
Ability to provide product life-of-field data for product improvement.
Working knowledge of competitor products preferred.
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