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Job Title: Field Service Engineer Level 3


Job Location: IL - Rockford
Job Description:


Position title:	Field Service Engineer  Level 3
Reports to:	Manager  Field Service
Department:	Service 


Summary
	Performs and oversees the installation or replacement of equipment and control. 

Duties
		Some domestic and international travel will be required
	Strong interpretation of electrical and fluids schematics
	Troubleshooting of fluid and electrical servo activated systems
	Geometrical level and alignment of CNC machines
	Troubleshooting and repair of mechanical components such as spindle units, gearboxes, and other 
mechanical machine components
	Mechanical troubleshooting of closed and open loop axes control
	CNC geometry and positioning axis compensation
	Train hands on Junior Service Engineers
	Advises management regarding customer satisfaction, product performance, and suggestions for 
product improvement
	Ability to align and use positioning, straightness and geometry measuring lasers
	5 axis Traori set up
	Automatic tool changer and tool management trouble shooting and setup
	Acceptance test with customers
	Maintenance training for customers

Qualifications
		Able to meet customer needs in difficult and demanding situations
	Comfortable with international travel to remote locations
	Strong verbal and written communication skills
	Ability to work with personal computers, various software applications, read engineering blue prints, 
and use hand tools


Experience
		4-8 years experience in the Machine Tool Field
	Good understanding of electrical and mechanical principles

Education
		High School diploma required
	Technical degree preferred

Computer Skills
		MS Office tools



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